Terms and Conditions

1. Introduction

Welcome to Royal Eagle Transportation Inc. (“we,” “our,” or “us”). These Terms and Conditions govern your use of our transportation and chauffeur services, including bookings made through our website, phone, email, or any authorized booking channel.

By booking or using our services, you agree to these Terms. If you do not agree, please do not use our services.

2. Booking and Reservations

  • All bookings must be made through our website, phone, email, or authorized booking channels.
  • Valid contact details and pickup information are required to confirm reservations.
  • Bookings are confirmed only after receiving confirmation from Royal Eagle Transportation Inc.
  • We recommend advance booking for better availability.

3. Payment Terms

  • Payment may be required at booking or before service begins.
  • We accept approved credit/debit cards and other secure payment methods.
  • Prices may include taxes, tolls, fees, and gratuity where applicable.
  • Extra charges may apply for waiting time, additional stops, or extended service.

4. Cancellation and Refund Policy

  • Cancellations must be made before scheduled pickup time.
  • Late cancellations may incur charges.
  • No-shows will be charged the full fare.
  • Refunds (if applicable) will follow the original payment method timeline.

5. Chauffeur and Vehicle

  • Our chauffeurs provide professional, safe, and reliable service.
  • Vehicles are maintained for comfort, safety, and cleanliness.
  • We may substitute a vehicle of equal or higher value if required.
  • Availability may vary based on booking demand.

6. Passenger Conduct

  • Passengers must behave respectfully and follow safety instructions.
  • No smoking, vaping, or illegal substances are allowed.
  • Any damage to vehicle property may result in additional charges.
  • We reserve the right to terminate service for unsafe or inappropriate behavior.

7. Liability

  • We are not responsible for delays due to traffic, weather, or external factors.
  • We are not liable for missed flights or appointments.
  • Our liability is limited to the amount paid for the service.

8. Lost and Found

  • We are not responsible for personal items left in vehicles.
  • We will attempt to assist in recovering lost items when possible.

9. Special Events

  • Event bookings may require advance reservations.
  • Deposits may be required for special services.
  • Additional terms may apply based on event type.

10. Privacy

Your use of our services is also governed by our Privacy Policy.

11. Modifications

We may update these Terms at any time. Continued use of our services means acceptance of updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of California, USA.

13. Contact Us

Royal Eagle Transportation Inc.
📧 Email: info@goldenflowercharter.com
📞 Phone: +1 (661) 309-5614
📍 Service Area: California, USA